Shipping

 

Hello. Here’s some useful information about Shipping & Returns for Worktones Product. If you can’t find what you’re looking for please get in touch at hi@worktones.com.

We offer Worldwide shipping. Australian orders are sent using Australia Post or Star Track depending on location, and international orders are sent using DHL. All shipping options come with detailed tracking information that is sent on the order being fulfilled.

Please be sure to complete all details when checking out to make sure we can get your stock to you in a timely manner. Stock is shipped within 2 business days of being placed. All residential shipments will be sent with an authority to leave, which generally means packages are left at the front door.


Returns

 

Yeah things happen, minds get changed and that’s okay with us. Please get in touch by email within 14 days of receiving your shipment and let us know what is going on and how we can best help.


Please understand that some restrictions may apply to returns & exchanges, all shipping fees are non refundable. Any items returned used, worn or damaged will not be accepted for return or exchange.

We’ll endeavour to work with you to best resolve any issues that may arise when purchasing our product; we inspect all out-going shipments and commit to ensuring our product is shipped and handled in the safest possible manner.

Thank you.